Refund & Reschedule Policy

Overview

Our reschedule policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a reschedule. WE DO NOT OFFER REFUNDS.

To be eligible for a reschedule, your online consultation must be at least 72 hours (3 working days) away. Online consultations can be rescheduled only one time, and subject to availability.

To complete your reschedule, we require a receipt or proof of purchase.

If you need to reschedule your online appointment just contact us via whatsapp or via email at contacto@skinconnection.net and our personnel will help you 🙂

Need help?

Contact us at contacto@skinconnection.net for questions related to reschedules.